Policies

Swatch Requests

Swatches may be requested by email or by calling B & J directly.  If you are trying to match a particular color, we recommend that you send a sample to our office.  Sample requests are handled as soon as is possible, with most requests fulfilled within 10 business days.  For a $5.00 charge, your swatch request will be processed and mailed within 2 business days.  Samples are sent USPS unless otherwise specified.  Certain fabrics are not available for sampling, and there are 5 samples allowed per request.  Please use the extensive images available on our site to help streamline your requests.

Return Policy

Returns are not permitted after goods have been cut.  We recommend requesting a sample before purchasing goods from our online store. 

In-Store Student Swatching Policy

Local students may swatch the first hour of each business day.  Out of state students may show their school ID to swatch in-store during the day.  Further information on the student swatching policy is available in our store. 

Shipping Policy

Free ground shipping is available within the United States.  Overnight, 2-day, and 3-day shipping are available and are charged based on the weight, size, and value of the package.  FedEx International Priority shipping is a flat fee of $50.00.  International shipping does not include any duties, taxes, or fees levied by the destination country.

Wholesale Discounts

A discount of 10% is applied to any single cut of fabric that is 10 or more yards.  A discount of 15% is applied to any single cut of fabric that is 50 or more yards.  A discount of 20% is applied to any single cut of fabric that is 100 or more yards.  Larger yardages may be discussed with a store manager.  Discounts are applicable only to a single cut of goods.  For example, an order of 10 yards of muslin would earn a 10% discount, but an order of 5 yards of corduroy and 5 yards of silk chiffon would not.